If you haven't noticed, we do things a little differently at Studio Montage Salon & Spa. Click through the questions below to find the answers to some of our Frequently Asked Questions. If you still have more questions, please head over to our contact page! We'll be happy to answer any questions you have. Who knows, maybe you'll see your question pop up here in our FAQ.
Does my stylist make commission?
No! We don't pay commission on service or product sales. We pay our stylist in a "Team Based" style. We believe that your experience in our salon should be as authentic as possible. That way, you know that your services and product reccomendations are truly what your stylist or esthetician believes will best benefit you!
What is Team Based Pay?
Team based pay means that we function as a team, not individual booth renters. Can't get in with your usual stylist or want to try someone else? Go for it! We won't be offended. We'll be excited that you found an appointment that fit your needs and your schedule.
Why Aveda?
We believe in the Aveda mission, "To care for the world we live in, from the products we make to the ways in which we give back to society.
At Aveda, we strive to set an example for environmental leadership and responsibility, Not just in the world of beauty but around the world." Want to know more? Visit our Aveda's Mission page for more details.
How do you keep up with all of the changing trends in Hair and Skin?
Our stylists are continually educated on the latest trends and techniques to keep their skills up-to-date, and to be able to deliver the high level service you've come to expect.
Our estheticians are also continually educated to stay informed of the latest advancements in body and skin care so that they are able to carefully address your skin's needs in a way that not only heals your skin, but rejuvenates and refreshes your body.
Why do you require consultations?
We want to give you the best service possible. While it may seem somewhat inconvenient or unnecessary, we want you to know that it's not because we don't want to see you! We want to give you the best chance at receciving the level of service that you've come to expect, and sometimes that means we will request you to come in for a consultaion before we are able to book your appointment.
Can I do an online consulatation?
Yes! These are done on a case by case basis for our clients that live more than an hour out of town. Please call our Guest Care Providers at 406-452-3523 to request an online consultation. We may be able to book your appointment after reviewing your survey, but please note that there is still a possibility that we will request you to come in for a complementary in-person consultation.
Why was I requested to put down a deposit?
Not all of our services require a deposit. You may have been asked to put down a deposit for the following reasons;
You are booking an extension application appointment, and your stylist needs to purchase your custom ordered extensions.
You responded to a model call
- In this case your deposit is refundable as long as you give cancelation notice within 48 hours of your scheduled model service.
You have canceled an appointment with us more than three times without more than 24 hours notice.
- In this case your deposit is refundable as long as you give cancelation notice within 48 hours of your scheduled service.
You are a new color client.
- In this case your deposit will be refunded to you as long as you give cancelation notice within 48 hours of your scheduled service.